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Soléa Beauty

Refund Policy

30-Day Money-Back Guarantee

We stand behind every product we ship. If you don't see a difference within 30 days of delivery, email us at support@soleabeauty.com for a full refund of your purchase price — no questions asked, and in most cases no return shipment needed.

How to request a refund

Email us within 30 days of delivery with your order number. Refunds are issued to your original payment method within 5–10 business days of approval.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within 14 days of delivery with a photo and we will send a free replacement or issue a full refund.

Order cancellations

Orders can be cancelled for a full refund any time before they ship. Once shipped, the 30-day guarantee applies.

Questions

Email support@soleabeauty.com and a real person will reply within one business day.

Still need a hand?

Email us at support@soleabeauty.com and we usually reply within one business day.